Privacy Policy

Last updated: April 14, 2026

This Privacy Policy explains how KG CREATIVE DOO (“we,” “us,” or “our”) collects, processes, and safeguards personal data when you (“you,” “user”) access and use the Turret VPN mobile application (“the Application”) on supported devices.

Your privacy matters to us. Please review this document to understand our practices regarding your information.


1. Data We Collect


When you use Turret VPN, we may gather various categories of information, including:


Personal Information

  • Your email address, if you contact us for support or choose to register an account.

Usage Information

  • Technical data about your device and how you interact with the Application, such as:
  • Device model and OS version

  • Connection logs and usage metrics

  • Diagnostic reports and crash data

Connection Metadata

  • Information necessary to establish and maintain secure VPN connections. We do not monitor your browsing activity or content.

2. How We Use Your Information


We process collected data for purposes such as:

  • Operating, maintaining, and improving the Application’s functionality

  • Providing customer support and responding to inquiries

  • Analyzing usage trends to enhance your experience

  • Ensuring security, preventing abuse, and enforcing policies

We do not sell your personal data to any third party.


3. Data Retention


Your information will be retained only as long as necessary to fulfill the purposes outlined in this Policy or as required by applicable laws and regulations.


4. Sharing of Data


We may disclose your data under limited circumstances, for example:

  • To trusted service providers (such as hosting or analytics providers) who are contractually obligated to protect your data and use it solely to support our services

  • If required by law, regulation, or legal process

If we receive a refund request for an in-app purchase, we may provide Apple with information about the user's in-app purchase activity. This could include details such as time since app installation, total app usage time, an anonymous account identifier, whether the in-app purchase was fully consumed, whether it included a trial period, the total amount spent, and the total amount refunded.

5. Data Security


We apply appropriate technical and organizational measures to safeguard your personal data. However, no digital system is entirely immune to risks, and we cannot guarantee absolute security.


6. Your Rights


Depending on your jurisdiction, you may have rights that include:

  • Requesting access to personal data we hold about you

  • Asking us to correct or delete your data

  • Objecting to or restricting certain forms of processing

To exercise these rights, please contact us using the details provided below.


7. Children’s Privacy


Turret VPN is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can remove the information.


8. International Data Transfers


KG CREATIVE DOO is established in the Republic of Serbia. If you access the Application from outside Serbia, your information may be transferred to, stored, and processed in countries where our service providers operate. By using the Application, you consent to such transfers. Where required by applicable law (including the EU General Data Protection Regulation), we rely on appropriate safeguards such as Standard Contractual Clauses to ensure your personal data receives an adequate level of protection.


9. Governing Law


This Privacy Policy and any disputes arising out of or relating to it shall be governed by and construed in accordance with the laws of the Republic of Serbia, without regard to its conflict of law provisions.


10. Updates to This Policy


We may revise this Privacy Policy periodically. If significant changes occur, we will inform you through the Application or by other appropriate means. The “Last updated” date at the top of this Policy indicates when it was most recently revised.


11. Contact Information


If you have questions, concerns, or requests related to this Privacy Policy, please reach out to us:


KG CREATIVE DOO
Website: kg-creative-doo.com
Email: kg.creative.doo@gmail.com